Privacy Policy

 

BioFresh Foods

At BioFresh Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information. By using www.biofreshfoods.com, you agree to the terms outlined below.

1. Information We Collect

When you interact with our website, we may collect the following personal information:

  • Full Name

  • Contact Number

  • Email Address

  • Billing/Payment Address

  • Shipping/Delivery Address

  • Payment Information (processed securely through our payment partners)

We may also collect non-personal information such as your browser type, device details, and IP address for website analytics and improvements.

2. How We Use Your Information

We use your information for the following purposes:

a. Order Fulfillment

To process, confirm, and deliver your orders.

b. Payments

To facilitate secure transactions using Debit Card, Credit Card, Internet Banking, PayPal, Bank Transfer, or Cash on Delivery.

c. Communications

To send you updates, product launches, promotional offers, and important service announcements.
You can opt out anytime by contacting our customer support team.

d. Customer Support

To respond to inquiries, resolve issues, and improve your shopping experience.

e. Legal Compliance & Protection

We may disclose your information if necessary to:

  • Comply with applicable laws or legal processes

  • Protect the rights, property, or safety of BioFresh Foods, its customers, or the public

  • Enforce our Terms & Conditions

  • Cooperate with law enforcement in cases of suspected illegal activities

3. Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no online platform can guarantee 100% security, and you use our services at your own risk.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic and usage patterns

You can manage or disable cookies through your browser settings, though some features of our website may not function properly without them.

5. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your data only with:

  • Trusted third-party service providers (payment processors, delivery partners, IT support) strictly for order fulfillment and service improvement

  • Legal authorities, if required by law

6. Your Rights

Depending on your location, you may have the following rights:

  • Access – Request a copy of the personal data we hold about you

  • Correction – Request corrections to inaccurate or incomplete data

  • Deletion – Request that we delete your personal data, subject to legal obligations

  • Opt-Out – Unsubscribe from marketing communications anytime

To exercise your rights, please contact us using the details below.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please reach out to us:support@biofreshfoods.in

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